On March 26, 2010, all of our IP addresses were blocked by Spamhaus (spamhaus.org) for registering domains for "Russian cybercriminal spammers". We politely asked for a copy of these spam messages as required by our spam policy, however, Spamhaus has refused to give any proof to us since they cannot keep "billions of spam seen every week".
Spamhaus has also asked us to disable domains for an issue unrelated to spam. Since we'd like our IP addresses to be unblocked, we decided to investigate these domains for any possible Service Agreement violations. We began the process last Friday and finished the list on Tuesday (March 30th) at about 2pm Pacific Time. We then emailed Spamhaus, giving them a detailed breakdown of what happened to domains on their list. This breakdown is as follows:
46 domains that are NOT registered with Dynadot
5 domains that were ALREADY disabled or offline since May 2009 (nearly 11 months ago)
118 domains that were DISABLED upon completion of our investigation
3 domains that are expired and CANNOT send any email
18 domains that are offline
3 domains that are parked using Dynadot's parking service and are unable to send any email (need proof of spam)
8 domains that required proof of spam
As of today, Thursday, April 1st 1:41pm Pacific Time, we have not received any response from Spamhaus. Furthermore, we are still blocked by them.
We find Spamhaus' behavior highly unprofessional of them especially since we only require proof of spam for 11 domains out of the total list of 201 domains. It is also clear that they did not do their own research and expected us to "proofread" their list for them since 46 domains are not even registered with Dynadot at this time.
If you would like to contact Spamhaus regarding this issue, you can find their email addresses here:
http://www.spamhaus.org/organization/contacts.lasso
More information about Spamhaus' unbecoming behavior can be found here:
http://linux.andreagozzi.com/content/spamhaus_article.php
Update:
As of April 6, 2010, Spamhaus has removed us from their blacklist.
Thursday, April 1, 2010
Thursday, March 25, 2010
.ME Domain Sale Ending Soon!
The $9.99 .ME domain sale is ending on March 31, 2010 23:59 UTC! ($8.99 for bulk, $8.75 for super bulk) This is a $10 discount off the normal registration price of $19.99! Get the domain that is all about YOU!
Transfer and renewals do not qualify for this offer. This sale only applies to the first year of any new .ME domain registration. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
Transfer and renewals do not qualify for this offer. This sale only applies to the first year of any new .ME domain registration. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
Labels:
sales
Friday, March 19, 2010
Re: Premium .TV Domain Names
Hello,
On March 19, 2010 EST, VeriSign released new Premium .TV Domain Names which were previously unavailable for registration. Unfortunately, we had an error in our system which listed some of these Premium .TV Domain Names as available for the normal .TV registration price.
This happened because we were given an incomplete list of the Premium .TV Domain Names. We assumed that this list contained all of the available Premium .TV Domain Names. So, any Premium .TV Domain Names that weren't on the list were displayed at the normal .TV registration price.
To compound the issue even more, we had a problem with the central registry and ran out of funds. This meant we could not process any COM/NET/TV/CC domain registrations, domain transfers, and domain renewals.
We ended up deleting most of the Premium .TV Domain Names that were registered with the normal .TV registration price and crediting users' accounts. On hindsight, this was probably not the best way to handle the situation.
We are truly sorry for this mistake. If you want a refund for a deleted Premium .TV Domain Name instead of an account credit, please let us know. We will refund your payment, no questions asked.
Best Regards,
Dynadot Staff
On March 19, 2010 EST, VeriSign released new Premium .TV Domain Names which were previously unavailable for registration. Unfortunately, we had an error in our system which listed some of these Premium .TV Domain Names as available for the normal .TV registration price.
This happened because we were given an incomplete list of the Premium .TV Domain Names. We assumed that this list contained all of the available Premium .TV Domain Names. So, any Premium .TV Domain Names that weren't on the list were displayed at the normal .TV registration price.
To compound the issue even more, we had a problem with the central registry and ran out of funds. This meant we could not process any COM/NET/TV/CC domain registrations, domain transfers, and domain renewals.
We ended up deleting most of the Premium .TV Domain Names that were registered with the normal .TV registration price and crediting users' accounts. On hindsight, this was probably not the best way to handle the situation.
We are truly sorry for this mistake. If you want a refund for a deleted Premium .TV Domain Name instead of an account credit, please let us know. We will refund your payment, no questions asked.
Best Regards,
Dynadot Staff
Labels:
announcements
Wednesday, March 17, 2010
$10.99 .ASIA domains!
We are selling .ASIA domains for just $10.99! ($8.99 for bulk, $8.75 for super bulk) This is a $2 discount off the regular price! This offer applies to the first year of any new domain registration only. Additional years, transfers, and renewals are at the normal price of $12.99. ($11.50 for bulk, $11.25 for super bulk)
This special ends August 31, 2010 23:59 UTC.
This special ends August 31, 2010 23:59 UTC.
Labels:
sales
Friday, February 26, 2010
Canceling Expired Auction Orders
We've changed how our system handles instances where an expired auction order was cancelled. If a user accidentally forgets to pay his expired auction order, our system will check to see if this is the first time he has forgotten to pay. If so, an email warning will be appended to the Order CANCELLED email.
If the same user does not pay for his second expired auction order, our system will ban him from participating in future expired auctions.
If submitting payment on time is an issue, please consider setting your Dynadot account's autopay settings to use account credit and fund your account appropriately. This way, you can ensure your expired auction orders will always be paid in full (assuming you have enough account credit).
If you have any questions, please let us know.
If the same user does not pay for his second expired auction order, our system will ban him from participating in future expired auctions.
If submitting payment on time is an issue, please consider setting your Dynadot account's autopay settings to use account credit and fund your account appropriately. This way, you can ensure your expired auction orders will always be paid in full (assuming you have enough account credit).
If you have any questions, please let us know.
Labels:
announcements,
policies
Monday, February 22, 2010
Get a new .ME domain for less than $10!
Register your very own .ME domain for just $9.99! ($8.99 for bulk, $8.75 for super bulk) This is a $10 discount off the normal registration price! Get your very own domain that is all about YOU!
This offer will end on March 31, 2010 23:59 UTC. This sale only applies to the first year of any new .ME domain registration; transfers and renewals do not qualify for this offer. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
This offer will end on March 31, 2010 23:59 UTC. This sale only applies to the first year of any new .ME domain registration; transfers and renewals do not qualify for this offer. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
Friday, January 15, 2010
$9.99 .ME Domains!
We are selling new .ME domains for just $9.99! ($8.99 for bulk, $8.75 for super bulk) This is a $10 discount off the normal registration price of $19.99! Get the domain that is all about YOU!
This sale will end on March 31, 2010 23:59 UTC. Transfers and renewals do not qualify for this offer. This sale only applies to the first year of any new .ME domain registration. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
This sale will end on March 31, 2010 23:59 UTC. Transfers and renewals do not qualify for this offer. This sale only applies to the first year of any new .ME domain registration. Additional years will be at the normal price of $19.99 per year. ($17.99 for bulk, $17.75 for super bulk)
Labels:
sales
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